Terms and Conditions / Deliveries and Returns

GENERAL CONDITIONS OF SALE

Welcome to ThermoFit Room , your online store specializing in sweating accessories.

By placing an order on our site, you accept these General Conditions of Sale (GCS).

1. PRODUCTS

Our products are described and presented with the utmost accuracy. The photos are not contractual but faithful to the actual rendering.

2. PRICE

All prices are displayed in euros (€), all taxes included (TTC).
Delivery costs are indicated before final validation of the order.

3. ORDER & PAYMENT

Orders can only be made online via our website.
Payment is 100% secure via bank card or partner payment services.

4. DELIVERY

  • Delivery times : between 7 and 12 working days depending on the destination.

  • Fees : free for purchases of €50 or more.

  • Once the order has been shipped, a tracking number will be sent to you by email.

5. RETURNS & REFUNDS

You have 14 days from receipt to change your mind.
To be eligible for return:

  • the product must not have been worn or washed,

  • it must be in its original packaging.

Return costs are the responsibility of the customer.
Once the product is received and inspected, the refund will be issued within 7 working days .

6. CUSTOMER SERVICE

A question or a concern?
📩 Contact us via the contact page , we will respond within 24 to 48 hours.

7. APPLICABLE LAW

These T&Cs are subject to French law.
In the event of a dispute, an amicable solution will always be preferred before any procedure.